1. Scope
This Privacy Policy applies to the STAFFLAND website, Minecraft server, account system, forum, chat, support functions, store and related services.
2. Information we may collect
Depending on how you use STAFFLAND, we may process information including:
- STAFFLAND username;
- Minecraft nickname;
- internal account ID;
- email address where provided;
- account preferences and settings;
- IP address;
- browser and device information;
- session identifiers and cookies;
- login history and timestamps;
- server activity and security logs;
- forum and chat content;
- moderation history;
- support communications;
- purchase and transaction information.
3. Purchase information
For purchases we may receive or store information such as transaction or order identifiers, purchased product, amount, currency, payment status, delivery status and other limited transaction information necessary to operate the store.
This information may be used to validate purchases, deliver digital goods, investigate missing orders, prevent fraud and maintain transaction records.
4. Payment information
STAFFLAND may use third-party payment providers, including Xsolla.
Where checkout is operated by a third-party payment provider, sensitive payment credentials such as full payment-card numbers are processed by that provider under its own privacy and security practices.
STAFFLAND may receive transaction-related information necessary to confirm and support the purchase.
5. How we use information
Information may be used to:
- create and maintain STAFFLAND accounts;
- authenticate users;
- operate the website and Minecraft server;
- operate forum and chat features;
- deliver purchased digital products;
- process and verify transactions;
- provide customer support;
- detect fraud and payment abuse;
- prevent unauthorized access;
- detect exploits and security threats;
- enforce STAFFLAND rules;
- investigate moderation cases;
- diagnose technical problems;
- comply with applicable legal obligations.
6. Legal basis for processing
Where applicable law requires a legal basis, information may be processed because it is necessary to provide a requested service or purchase, because STAFFLAND has legitimate interests in operating and securing the Service, because consent has been provided, or because the processing is required by law.
7. Sharing of information
STAFFLAND may share limited information with service providers that are reasonably necessary to operate the Service.
These providers may include hosting and infrastructure providers, payment processors, security providers and other technical services.
Transaction information may be exchanged with Xsolla or another payment provider to process payments, prevent fraud, investigate disputes and process refunds.
Information may also be disclosed where reasonably necessary to comply with applicable law, valid legal requests, security requirements or fraud investigations.
8. Sale of personal information
STAFFLAND does not sell personal information to advertisers.
9. Cookies and local storage
staffland.store may use cookies, sessions, local storage and similar technologies for account authorization, security, language settings, theme preferences and essential site functionality.
10. Data retention
Information is retained only for as long as reasonably necessary for the purposes described in this Policy, including account operation, security, moderation, transaction records, dispute handling and applicable legal obligations.
Different categories of information may have different retention periods.
11. Security
STAFFLAND uses reasonable technical and organizational measures intended to protect information from unauthorized access, alteration, disclosure or loss.
No internet service can guarantee absolute security. Users are responsible for protecting their own passwords and devices.
12. Your privacy rights
Depending on applicable law and your location, you may have rights to request access to, correction of, deletion of, restriction of or a copy of certain personal information.
In some circumstances you may also have the right to object to processing or withdraw previously provided consent.
STAFFLAND may need to verify the identity of the requesting user before fulfilling a privacy request.
13. Minors
Users who are minors must use STAFFLAND and make purchases only with any permission required under the laws applicable to them and their parent or legal guardian.
14. Changes and contact
STAFFLAND may update this Privacy Policy to reflect changes to the Service, technology, payment providers or applicable requirements.
Privacy questions and requests may be submitted through the official STAFFLAND support and contact channels published on staffland.store.